A unique Masterclass is launched - An Executive Guide to AI in the Contact Centre
24th July 2018
Leading companies are aiming for Artificial Intelligence to reduce the volume of human interactions by 50% within two years. So how can AI practically transform customer service today? In partnership with Brainfood Consulting's Martin Hill-Wilson we are announcing the launch of a one-day AI Masterclass for Service Leaders that will run over a number of dates this Autumn in London and help you to answer this question.